Disclaimer: The following template has been prepared by a lawyer (https://drschwenke.de) according to the typical requirements of an online shop. However, you should only use the sample after careful examination and adaptation to your specific business model. The following sample therefore contains additional notes that you must observe and red passages that you must particularly check and adapt if necessary. Please remove the notes after editing. If in doubt, seek legal advice. Copyright: You may use the design within the domain/website as long as your Marketpress licence also applies to it. Passing on to third parties, including customers (e.g. as developers) is not permitted.

Information on the right of withdrawal for consumers on the delivery of digital content that is not delivered on a physical data carrier (e.g. e-book, software download)

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must send us ([Insert: Name/company, address of the revocation addressee, telephone number, e-mail address and, if available, the fax number. You can also use the shortcode [woocommerce_en_disclaimer_address_data] for this purpose and store the address in Settings DE]) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of cancellation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).
– To [insert: Name/company, address of the revocation addressee, e-mail address and, if available, the fax number]:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*).
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of consumer(s) (only in case of paper communication)
– Date

—————————————
(*) Delete where inapplicable.

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital content that is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely if we have only started the performance of the contract after you have given your express consent to this and at the same time confirmed your knowledge that you lose your right of withdrawal with the start of the performance of the contract on our part. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.

Sehr geehrter Kunde,

 

Sie haben sich für eine Überweisung entschieden.

Wir bitten Sie, den Betrag umgehend zu überweisen. Der Betrag muss innerhalb von 2 Tagen eingegangen sein. Am dritten Tag müssen wir die Bestellung stornieren und die Ware auf das Lager zurückbuchen.

Wir bitten um Verständnis.

Body Size Chart

This table refers to your body measurements, not to the dimensions of the respective article! Please also pay attention to the note “fit” in the item description. 

The actual measurements of the blouses and dresses are always at least 2 cm wider than the maximum values given in the body measurements table. Wide styles such as tunics or boxy blouses can also be much wider than the maximum value given in the body measurement chart.

Example: If your chest circumference is 97 cm, then the models in size M will fit you.

Find the right size with our Silk Sisters size guide
Blouses and dresses
This is how you measure correctly: Put the tape measure on the largest circumference, tighten the tape just enough so that it does not constrict.
A Chest circumference B Waist circumference C Hip circumference
Size Chest circumference Waist circumference Hip circumference
XS 34 83 - 88 cm 69 -74 cm 90 - 95 cm
S 36-38 89 - 94 cm 75 - 80 cm 96 - 102 cm
M 38-40 95 - 100 cm 81 - 86 cm 102 - 107 cm
L 42 101 - 106 cm 87 - 92 cm 108 - 113 cm
XL 44 107 - 112 cm 93 98 cm 114 - 119 cm
XXL 46 113 - 118 cm 99 104 cm 120 - 125 cm
3XL 48 119 - 124 cm 105 - 110 cm 126 - 131 cm