Revocation policy
You have the right to revoke this contract within fourteen days without providing any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
If you have ordered several goods as part of a single order and the goods are delivered separately by us, the cancellation period shall be fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
In order to exercise your right of revocation, you must inform us, Marlino GmbH, Frankfurter Ring 247 / RGB, 80807 Munich, Germany, Tel. +49 89 45205880, Fax: +49 89 452058811, Email: info@marlino.de by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the enclosed sample revocation form for this purpose, which is, however, not mandatory.
To comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your revocation from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
Revocation form
Download printable revocation form (in German language)
If you wish to revoke the contract, please fill out this form and send it to:
Marlino GmbH
Frankfurter Ring 247 / RGB
80807 Munich
Phone: +49 89 45205880
Fax: +49 89 452058811
Email: info@marlino.de