Shipping costs & delivery

The prices stated on the product pages include statutory VAT and other price components. In addition to the stated prices, we charge the following flat rates for delivery:

Germany: free domicile
EU: 20 Euro
Switzerland & Norway: 30 Euro

For shipping to other countries please contact us by phone or e-mail and we will find an individual solution.

Personal advice
Mon – Thurs 9:30 – 18:00, Fri 9:30 – 13:00
Tel: +49 89 4520 5880
E-mail: info@silk-sisters.de

Order consciously - avoid returns

As a sustainable fashion label, Silk Sisters stands for conscious consumption – we share a thoughtful lifestyle with our loyal customers. From design to delivery, we question every step of how we can produce our blouses and dresses honestly, transparently and in an environmentally friendly way, while offering our customers fair value for money. This includes the decision to send our packages plastic-free in recyclable paper material and to avoid returns as much as possible.

You can orientate yourself with regard to fit and sizes using the detailed item descriptions and the size chart in the online shop and, if in doubt, you can also contact our telephone advice service.

But don’t worry, if something doesn’t fit or you don’t like it, you can return it to us free of charge within 14 days.

Please note: The returned items may only be used for the purpose of inspection – comparable to trying them on in a shop – and must be in perfect condition, i.e. with the original label and not worn, washed, altered or damaged in any way. Please understand that we reserve the right to demand compensation in the event of deterioration of the goods or through further use.

With the return label from your package, your return will arrive at the correct address. Please also include the return note in the package so that we can correctly allocate your return and process it quickly so that we can pay you a refund immediately. Please note that the processing of your return can take up to 14 days.

Pack the item and attach the enclosed return label to the package.
Fill in the enclosed return form and enclose it with the parcel.
Drop off your return at a DPD Parcel Shop free of charge.
The purchase price will be credited to your account within 14 days.
If you can no longer find the return label, please contact our colleagues in customer service by e-mail at: info@silk-sisters.de.

Sehr geehrter Kunde,

 

Sie haben sich für eine Überweisung entschieden.

Wir bitten Sie, den Betrag umgehend zu überweisen. Der Betrag muss innerhalb von 2 Tagen eingegangen sein. Am dritten Tag müssen wir die Bestellung stornieren und die Ware auf das Lager zurückbuchen.

Wir bitten um Verständnis.

Body Size Chart

This table refers to your body measurements, not to the dimensions of the respective article! Please also pay attention to the note “fit” in the item description. 

The actual measurements of the blouses and dresses are always at least 2 cm wider than the maximum values given in the body measurements table. Wide styles such as tunics or boxy blouses can also be much wider than the maximum value given in the body measurement chart.

Example: If your chest circumference is 97 cm, then the models in size M will fit you.

Find the right size with our Silk Sisters size guide
Blouses and dresses
This is how you measure correctly: Put the tape measure on the largest circumference, tighten the tape just enough so that it does not constrict.
A Chest circumference B Waist circumference C Hip circumference
Size Chest circumference Waist circumference Hip circumference
XS 34 83 - 88 cm 69 -74 cm 90 - 95 cm
S 36-38 89 - 94 cm 75 - 80 cm 96 - 102 cm
M 38-40 95 - 100 cm 81 - 86 cm 102 - 107 cm
L 42 101 - 106 cm 87 - 92 cm 108 - 113 cm
XL 44 107 - 112 cm 93 98 cm 114 - 119 cm
XXL 46 113 - 118 cm 99 104 cm 120 - 125 cm
3XL 48 119 - 124 cm 105 - 110 cm 126 - 131 cm