Shipping costs & delivery

As a sus­tainab­le fashion label, Silk Sisters stands for con­scious con­sump­ti­on — we share a thought­ful life­style with our loy­al cus­to­mers. From design to deli­very, we ques­ti­on every step of how we can pro­du­ce our blou­ses and dres­ses honest­ly, trans­par­ent­ly and in an envi­ron­ment­al­ly friend­ly way, while offe­ring our cus­to­mers fair value for money. This also inclu­des the decisi­on to send our par­cels plastic-free in recy­clab­le paper mate­ri­al and to avoid returns as much as pos­si­ble. The flood of ill-con­si­de­red online orders and the resul­ting returns are known to lead to a gene­ral was­te of resour­ces — from incre­a­sed deli­very traf­fic, to a mul­ti­ple of pack­a­ging mate­ri­al, to the pro­ces­sing or even dest­ruc­tion of the retur­ned goods. To pre­vent this from hap­pe­ning in the first place, you can use the detail­ed item descrip­ti­ons and the size chart in the online shop for ori­en­ta­ti­on and, if in doubt, also con­ta­ct our tele­pho­ne advice ser­vice. We thank you for your under­stan­ding that we do not refund any return cos­ts due to our sus­tainab­le phi­lo­so­phy. This pro­tects the envi­ron­ment and redu­ces the pri­ces of the indi­vi­du­al items. We recom­mend that you send all returns with a tracking num­ber and insuran­ce so that you are cove­r­ed in case of loss. Plea­se send returns to: Mar­li­no GmbH — Silk Sisters, Frank­fur­ter Ring 247, 80807 Munich, Germany